How do I create, view or update support tickets in ProCollect?

 

Creating a support ticket in ProCollect:

1. Go to More / Support.
2. Press Submit request.
3. Fill in subject and description.
4. Optionally, attach a file.
5. Press Submit.

  

Create a support ticket in ProCollect

Viewing and updating a support ticket in ProCollect:

1. Go to More / Support.
2. Press My requests.
3. Select a request to view in the list.
4. Optionally, click Update request to add or change information in the support ticket.

  

View and update support ticket in ProCollect